Eastwood Rd, Laguna 88
Being in the customer service industry, service has always been a topic very sensitive to me. I live by the philosophy of never overpromise and underdeliver your products / services. People in the world today live by social media and just with few tappings of the keyboard and a click of the mouse, you will either see your reputation soar or crash… unfortunately, it’s just so easy nowadays.
I entrusted our place to you and you told us that you were able to fulfill our “ridiculous” timeline which (honestly) we were skeptical at first…..but to our surprise! You not only made it… You had made it such an ease to work with you! We had done 2 renovations before this and you are the 3rd and I must say, you are the only one out of the 3 who didn’t caused both of us any shoot up in blood pressures or some involuntary spasms. Ok, on a serious note, we would like to thank you very much for accommodating all our requests and even went out the extra mile to give us extra storage spaces when you realized that I feel very insecure without storage spaces!
Dealing with renovation can be a very stressful period and you had made it all like a pinch of salt for us… Thank you for the ideas you pumped in, thank you for the time you had dedicated to us with your very busy schedule and thank you for everything you had done for us! Thank you for taking over the nitty gritty problems and settling it before we could even remember and tell you.
Our relationship which we had built during this short period of time will not end here because you are definitely gonna get much more phone calls from people around us! I do not usually write testimonials because I feel many companies which I encounter / deal with do not deserve my time sitting here to pen down what they had done but for you and Dream Vision, it’s all worth it!
A definite place to go to if you want assurance and a peace of mind…..
Thank you very much once again, Samuel and team!
Serene and Dylan